We are seeking an experienced and dynamic Service Manager – SEND to provide strategic and operational leadership across the local authority’s Special Educational Needs and Disabilities (SEND) service.
The successful candidate will play a key role in ensuring the local authority fulfils its statutory responsibilities under the Children and Families Act 2014, SEND Code of Practice and associated legislation , while driving improvements in service quality, performance, compliance and outcomes for children and young people with SEND.
Key Responsibilities
Provide strategic and operational leadership for the SEND service
Ensure the local authority meets its statutory duties under the Children and Families Act 2014, SEND Code of Practice and associated legislation
Oversee the effective and timely delivery of EHCNAs, EHCPs and annual reviews
Provide leadership across SEND mediation and tribunal processes
Monitor service performance against statutory timescales, KPIs and quality standards
Lead and deliver service improvement activity, ensuring sustainable improvements in performance, compliance and outcomes
Develop effective relationships with education settings, health partners, social care and other agencies to promote integrated working
Use performance information, data and service intelligence to identify trends, risks and opportunities for improvement
Ensure effective governance, risk management and quality assurance arrangements are in place
About You
Significant experience in a senior SEND leadership or management role within a local authority or comparable organisation
Strong knowledge of the Children and Families Act 2014 and SEND Code of Practice
Extensive experience of EHCNA and EHCP processes, including annual reviews
A proven track record of improving SEND service performance, compliance and outcomes
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