Service Lead (Health & Social Care)

Are you an experienced Health & Social care professional who's ready to take your next step on your leadership journey?

If you'd like the opportunity to lead an established team, shape the future of a support service and make a genuine difference to the lives of people with learning disabilities, then we've got the perfect opportunity for you!

We're looking for an experienced and passionate Service Lead to join us on a temporary basis to cover maternity leave (approximately 12 months) on a full-time basis (39 hours per week).

As Service Lead , you'll play a key role in leading our Community Support services in West Dunbartonshire .

Working as part of a supportive management team, you'll provide strong leadership, coaching and direction to your team, ensuring the people we support receive consistently high-quality, person-centred support.

Reporting to our Associate Director, you'll have the opportunity to:

• Lead and develop a dedicated team of Lead Practitioners and Support Practitioners
• Drive continuous improvement across the service
• Promote a culture of high-quality, person-centred support
• Ensure the people we support are empowered to achieve their goals, develop their independence and live the life they choose
• Work collaboratively with other Service Leads and Lead Practitioners within the branch to share learning and best practice
• Build positive relationships with colleagues, families, professionals and the wider community
• Take on Registered Manager responsibilities , providing an opportunity to further develop your leadership experience

This is a role where your leadership will have a direct and meaningful impact.

You'll join an established, friendly team who share a passion for providing excellent support; helping the people we support get the most out of life.

What you'll bring

We're looking for a confident and compassionate leader who understands what great Health & Social Care looks like and can inspire others to deliver it.

You'll have:

• A genuine passion for person-centred care and support
• Experience of leading, supporting or developing teams within Health & Social Care
• Strong communication and relationship-building skills
• A positive, solution-focused approach to challenges
• The confidence to make decisions and work independently
• The ability to motivate others and create a positive team culture
• Strong organisational, planning and time-management skills
• Confidence using IT and maintaining accurate records
• The flexibility to respond effectively to changing circumstances
• Excellent written and verbal communication skills
• A full driving licence and access to your own vehicle

As Service Lead , you'll help your team to deliver excellent outcomes while ensuring the service continues to improve, grow and evolve.

Qualifications

Ideally, you’ll already hold SCQF Level 9 and a PDA in Management , but we won’t let that stop us from hearing from the right person.

We’re committed to investing in our people and supporting you to achieve the qualifications required by the SSSC. Through our Training Academy , we’ll help you develop the skills and fund the qualifications you need to succeed.

Your experience, leadership potential and passion for supporting people are what matter most.

Working pattern

This is an off-rota leadership role , with working hours typically Monday to Friday.

As you’ll be leading a busy service, there may be occasions when you’ll need to work evenings or weekends in response to service needs. You’ll also participate in rotational on-call duties .

So, if you’re looking for a role where you can lead a team, influence the quality of support and make a lasting difference to people's lives , we’d love to hear from you.

Have any questions? If you'd like to find out more, please contact Susan Morrison, our Associate Director at

Please note - If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.

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