eClinical Proposals Sr Manager

eClinical Proposals Sr Manager (proven experience needed)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The eClinical Proposals Senior Manager is responsible for leading the proposal development process from receipt of RFPs/RFIs through proposal submission and subsequent handoff to the delivery team. This role ensures high-quality, compliant, and commercially competitive proposals while managing cross-functional collaboration and supporting team development.

Key Responsibilities

Proposal Management

• Lead the end-to-end proposal development process for client RFPs and RFIs.
• Deliver platform, licensing, translation, and eCOA Project Management cost estimates within proposal timelines.
• Coordinate and consolidate input from eCOA subject matter experts and stakeholders.
• Ensure proposals are fully compliant with sponsor requirements outlined in RFP documents and study protocols.
• Monitor and analyze proposal metrics, including win/loss rates, vendor reports, and performance trends.

Client Opportunity Assessment

• Review study protocols, synopses, RFPs, and RFI documentation.
• Identify study design requirements, risks, assumptions, and operational considerations.
• Evaluate service scope and feasibility of proposed solutions.
• Clarify requirements and resolve ambiguities through formal sponsor question-and-answer processes.

Costing and Budget Development

• Ensure all study activities are accurately costed using approved pricing tools.
• Review and approve Fusion strategies, pricing assumptions, and discount structures.li>
• Validate budgets to ensure commercial competitiveness and operational viability.

Proposal Production

Prepare and oversee the development of:

• Proposal narratives and response content
• Budget proposals and pricing documentation
• Scope of Work documents and Information Sheets

Team Leadership and Development

• Provide line management and leadership to the proposal team.
• Drive continuous learning, capability development, and team upskilling.
• Build and maintain expertise in opportunity assessment and proposal management.
• Ensure team competency through coaching, mentoring, and performance development.

Strategy and Continuous Improvement

• Lead strategic initiatives focused on innovation, automation, and process improvement.
• Leverage analytics, AI, and technology solutions to improve proposal quality, efficiency, and scalability.
• Identify opportunities to optimize workflows and enhance business performance.

Required Skills and Competencies

Essential

• Line management experience
• eCOA expertise
• Budget development and pricing
• Proposal writing and management
• Vendor coordination and selection
• Strong communication and stakeholder management skills
• Risk assessment and mitigation
• Process development and AI utilization
• Salesforce proficiency
• Advanced Microsoft Excel skills

Preferred

• Project management experience
• Clinical trial knowledge
• CRO operational experience

Minimum Experience

5+ years of experience in one or more of the following areas:

• CRO Operations
• Clinical Trial Management
• Proposal Management
• Business Development Supportli>
• Solutions Architecture

Success Profile

The successful candidate will combine strong commercial acumen, eCOA expertise, leadership capability, and proposal management experience to deliver high-quality client proposals, drive operational excellence, and contribute to business growth.

What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

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