Hybrid Claims Team Leader — Operational Excellence

Rokstone Group is seeking an experienced Claims Team Leader to oversee the day‑to‑day management of the Claims department, ensuring efficient handling of non‑complex claims and adherence to service standards. You will guide the team, monitor KPIs and escalate where needed while maintaining regulatory compliance.

The role requires supervisory experience and familiarity with insurance operations, with a preference for candidates in or able to operate within the London Market environment.

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