Senior Finance Operations Analyst – Payments & Reconciliation

We are innovators and disruptors in global travel content, distribution and payments technologies. Travelfusion has created the largest LCC & NDC distribution platform that helps global travel organisations grow in a fast changing industry. Head quartered in the City of London, with offices in Shanghai and Thessaloniki, Travelfusion is a fast-growing, dynamic travel technology business.

The Role

The Senior Finance Operations Analyst will play a key role in managing and improving Travelfusion’s payment-related financial operations.

The role covers high-volume, multi-currency transaction reconciliations, airline and supplier accounts, funding and settlement activities, cash management and operational financial controls.

This is a hands-on role for someone who enjoys solving complex reconciliation and transaction issues while also looking beyond daily operations to improve processes, controls and automation.

As a senior member of the team, you will also support and coach junior colleagues and have the opportunity to develop towards a team leadership role.

The Impact

• Ensure accurate and timely reconciliation of high-volume payment transactions
• Protect Travelfusion from financial and operational losses
• Improve payment, funding and settlement processes
• Strengthen operational controls and financial discipline
• Drive automation and reduce manual activities
• Develop towards taking greater leadership responsibility within the team

Key Responsibilities

Payments & Reconciliation

• Own daily reconciliation of transactions between internal systems, banks, airlines, suppliers and other payment partners
• Investigate reconciliation breaks and drive issues through to resolution
• Review merchant and payment transactions and ensure accurate financial records
• Maintain strong controls around payment processing and settlement activities
• Act as an escalation point for complex operational and reconciliation issues

Airline & Supplier Finance Operations

• Manage airline and supplier accounts, ensuring sufficient funding to support uninterrupted business operations
• Monitor balances, funding requirements and financial exposure
• Coordinate supplier invoices and settlements
• Manage supplier commissions and ensure amounts are accurately recorded and collected
• Work with internal and external stakeholders to resolve payment and account discrepancies

Cash, FX & Operational Risk

• Monitor multi-currency cash balances and short-term funding requirements
• Support FX and liquidity management for day-to-day operations
• Identify potential financial or operational risks and escalation issues proactively
• Ensure activities are performed in accordance with internal controls and relevant requirements

Analysis & Process Improvement

• Analyse transaction and operational data to identify trends, exceptions and root causes
• Improve and document Finance Operations processes and controls
• Identify opportunities for automation and reduction of manual work
• Support system and Finance transformation initiatives
• Provide ad-hoc analysis and insights to Finance leadership

Team & Collaboration

• Support and coach junior members of the Finance Operations team
• Help coordinate priorities and ensure critical operational activities are completed on time
• Work closely with Finance, Technology, Commercial and Operations teams
• Contribute to building a high-performing, scalable Finance Operations function

Essential Skills & Experience

• 5+ years of relevant experience in Finance Operations, payments, reconciliations or a similar environment
• Strong experience with high-volume transaction and account reconciliations
• Experience working with multi-currency payments, settlements and cash balances
• Strong analytical and problem-solving skills
• Advanced Excel or equivalent data-analysis skills
• Strong attention to detail and ability to identify financial discrepancies
• Comfortable working with large datasets and multiple systems
• Strong communication and stakeholder-management skills
• Ability to work effectively in a fast-moving and operationally critical environment

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