Vypris, a Manchester-based SaaS company, is hiring a Customer Success Manager to be the main contact for a set of customers, helping them get value from Vypris’s platform.
You’ll train users, handle helpdesk queries, and monitor health of relationships, escalating to the Account Manager when needed.
This hybrid role involves regular trips to the Manchester HQ for training and client visits, with time allocated to grow accounts and spot new use cases.
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Manchester
Hybrid working pattern including regular trips to the Manchester office (full week for initial training then up to twice per month)
Doynton
Are you working within the Facilities Management sector on the Helpdesk and looking for a new role / step into Management.
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