Strategic CSM, Mid‑Market Growth & Renewals

Gearset is hiring a Mid-Market Customer Success Manager to manage a portfolio of 80–100 customers, driving long-term value and strong retention. You’ll own renewal outcomes, work with Account Managers to identify expansion opportunities, and use product data to guide actions that maximize customer impact.

You’ll collaborate with Support, Product and Renewal teams to secure successful outcomes, while growing your technical knowledge of Salesforce DevOps for credible customer conversations and

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