Head of Customer Operations & Experience

Wakefield Source: WhatJobs
£55,000–£70,000

Michael Page is recruiting a Head of Customer Service for a Wakefield-based manufacturing group. The role leads customer operations, including order processing, CS, quotations, aftersales and distribution, with four days on site.

The successful candidate will design and implement the customer experience strategy, optimise processes, automate where possible with ERP/CRM, and collaborate across Sales, Production, Finance and Supply Chain to drive satisfaction and on-time delivery.

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Full job description from WhatJobs. Apply for this role →

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