Lead the delivery of the Croydon Means Business (CMB) programme and broader Inward investment and Business engagement, ensuring alignment across all business support, investment and engagement activity within the borough.
Oversee the design, promotion and delivery of grant programmes, including:
Shopfront Improvement Grants
Empty Unit / Shop Activation schemes
Ensuring strong uptake, compliance, and measurable impact on high street renewal.
Act as a key interface for inward investment, working proactively with businesses, developers and investors to:
Secure new investment into Croydon
Respond to and manage all business enquiries
Coordinate a clear pipeline of opportunities
Work across stalled and strategic sites, supporting their promotion and progression by:
Collaborating with planning, regeneration and external partners
Contributing to prospectus development and investment marketing
Lead engagement with business districts and town centre partners, including:
Working closely with the 9 Business district centre leads
Supporting the establishment of new business networks in emerging areas
Strengthening coordination and consistency of business support across the borough
Manage the planning and delivery of CMB events and business engagement activity (working with our procured partner), including:
Business forums, investor events and sector-specific sessions
External promotional events (e.g. UKREiiF, London & Partners activity)
Ensuring Croydon is positioned as an outward-facing, investment-ready borough
Build and maintain strong relationships with Business Improvement Districts (BIDs) and key stakeholders, including:
Coordination of initiatives and joint campaigns
Supporting BID business plans and funding opportunities
Aligning local priorities with borough-wide economic strategy
Oversee external partner management linked to business engagement and investment promotion, ensuring delivery against agreed outputs and value for money.
Contribute to the development of a coherent inward investment narrative and offer, ensuring consistency across:
Marketing materials and prospectus content
Investor engagement activity
Business communications
Monitor and report on programme performance, outputs and impact, including:
Grant delivery outcomes
Business engagement metrics
Investment leads and conversions
Responsibility for budget management and funding compliance (UKSPF / Growth Zone etc.)
Input into policy, strategy and Cabinet reporting
Oversight of data, CRM systems or enquiries tracking
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