Senior Product Manager - Sandbox

If you are looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are currently seeking an experienced professional to join our team in the role of Senior Product Manager, Sandboxes.

As a Senior Product Manager, you’ll own and evolve our enterprise sandbox capability within the developer portal. This role is accountable for creating secure, scalable, and production-representative sandbox capabilities that enable external developers, partners, fintechs, and internal engineering teams to rapidly test and validate and integrate API products

You will lead the end-to-end product strategy for non production environments, test data services, API Simulation capabilities, on-boarding workflows, and developer testing experiences.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Own the product vision, strategic direction, roadmap, and lifecycle for the sandboxes and associated developer testing capabilities
• Design and optimise the end-to-end sandbox developer journey from registration through to integration testing
• Reduce friction in the developer journey, for example in API on-boarding, credential generation, environment setup, test execution and trouble shooting and support
• Drive improvements to API documentation quality, quick start guides, sample applications, SDK's and harnesses and Error Handling and diagnostics
• Collaborate with API Product Managers and engineering teams to ensure APIs are sandbox-ready ahead of release, with clear onboarding and certification standards for new APIs entering the ecosystem.
• Improve developer testing and integration outcomes by providing meaningful test scenarios, realistic responses, and consistent failure-handling patterns, supported by scalable self-service tooling for developers.
• Ensure sandbox environments meet enterprise control requirements, including security, data privacy, auditability, access management, and operational resilience, with defined policies for synthetic data use and non-production data controls.
• Partner with risk and operational teams to manage vulnerabilities and platform risks, and to establish appropriate monitoring, observability, and operational support models.
• Define KPIs and telemetry to measure sandbox adoption and effectiveness (e.g., time to first API call, time to first successful integration, uptime/reliability, API test pass rates, developer onboarding completion, support ticket reduction, and environment provisioning time) and use platform analytics plus developer feedback to prioritise roadmap investment.

To be successful in this role you should meet the following requirements:

• Significant Product Management experience with API platforms, developer platforms, connected banking and platform engineering products
• Demonstratable success in a product and/or channel management capacity, with excellent knowledge of product management lifecycle and experience developing and commercializing new digital capabilities or client experience improvements
• Experience of an Agile/Scaled agile delivery environment and understanding the roles of the agile delivery team
• Excellent communication ability, written and verbal, to explain complex ideas simply in client centric language, including data requirements
• Hands-on experience defining and owning client sandbox capabilities including API simulation/mocking, scenario-based testing, self-service provisioning, and developer diagnostics/observability.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a

Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →