Kroo Bank is seeking a Head of Customer and Lending Operations to lead strategic and operational delivery across customer service and lending. You will set service standards, optimize processes and ensure teams deliver strong customer outcomes throughout onboarding, origination, servicing and collections.
You will manage multi-channel operations, build a high-performing leadership team and collaborate with Product, Technology and Risk to drive growth and responsible banking.
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London
Commercial lending is undergoing significant transformation.
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