Production Coordinator

South West Metal Finishing is a leading provider of high-quality metal finishing and surface treatment services. We are committed to delivering exceptional customer service, operational excellence, and continuous improvement.

We are looking for a highly organised and proactiveProduction Coordinatorto join our team at SWMF in Exeter. Acting as the central hub of our manufacturing operation, you will play a vital role in ensuring production activities run smoothly, efficiently, and on schedule.

This is an excellent opportunity for someone who enjoys problem-solving, working with multiple departments, and driving tasks through to completion. While experience in production planning or coordination is advantageous, full training will be provided for the right candidate.

Key Responsibilities and Accountabilities

Production Planning & Scheduling

• Coordinate production schedules to meet customer requirements and deadlines.
• Monitor work in progress and identify potential delays before they impact delivery.
• Communicate priorities clearly to production teams.
• Support capacity planning and resource allocation activities.

Production Control & Coordination

• Track work orders throughout the manufacturing process.
• Maintain accurate production data within the company’s MRP system.
• Liaise daily with Production, Quality, Engineering, Customer Services, Stores, and Planning teams.
• Ensure actions and commitments are completed within agreed timescales.
• Coordinate time-sensitive post-plating and inter-facility processing activities.

Communication & Problem Resolution

• Escalate performance or workflow issues to relevant managers when required.
• Work with Value Stream Managers and the Production Manager to resolve operational challenges.
• Help maintain workflow continuity and minimise disruption.
• Support operational improvement initiatives.
• Maintain accurate records and documentation.
• Follow company Quality, Health & Safety, and Environmental procedures.
• Undertake other reasonable duties as required.

What We’re Looking For

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Ability to work effectively with different teams and stakeholders.
• A proactive approach to problem-solving.
• Basic computer literacy.
• Good English and mathematics skills.
• Experience in a planning, scheduling, production coordination, or manufacturing support role.
• Familiarity with production tracking or MRP systems.

Personal Qualities

• Self-motivated, reliable, and resilient.
• Positive attitude with a willingness to learn and develop.
• Team-oriented with the confidence to challenge and drive actions when required.
• Comfortable dealing with competing priorities and challenging situations.
• Committed to delivering results in a fast-paced environment.

What We Offer

• Full training and ongoing development opportunities.
• A supportive and collaborative working environment.
• Early finish every Friday.
• The opportunity to play a key role in a growing manufacturing operation.

• Company events
• Company pension
• Cycle to work scheme
• On-site parking
• Referral programme

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