Service Quality Specialist

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull.

The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.

Description

The successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include:

• Identifying potential warranty work.
• Liaising with the manufacturer to authorise works.
• Processing warranty claims within manufacturer guide lines and time frames.
• Scheduling warranty work with the workshop.
• Ensuring that under and over payments are appealed.
• Monitoring profitability and revenue of the department.

What we're looking for:

• Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
• A well-presented individual with the desire, character and attitude to succeed.
• The successful candidate will have solid experience of Excel, Word and other Microsoft applications.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives

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