Cleaning Supervisor

Cleaning Supervisor - Brookfield Shopping Centre, Cheshunt

Cleaning Supervisor

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We are looking for an experienced and motivated Cleaning Supervisor to join our team at Brookfield Shopping Centre in Cheshunt. This is an excellent opportunity for a hands‑on leader who enjoys managing people, maintaining high standards, and delivering exceptional customer service within a busy retail environment.

You will be responsible for overseeing the day‑to‑day cleaning operation across the shopping centre, leading a team of approximately ten cleaning staff and ensuring the site remains safe, clean, and welcoming for retailers, visitors, and colleagues.

Key Responsibilities

• Supervise and support a team of approximately 10 cleaning operatives.
• Manage daily staffing levels, rosters, and schedules to ensure full site coverage.
• Recruit, induct, train, and develop team members.
• Conduct performance reviews and provide ongoing coaching and support.
• Monitor cleaning standards through regular inspections and quality audits.
• Ensure compliance with health and safety procedures and company policies.
• Order cleaning materials, consumables, and equipment.
• Monitor stock levels and control site budgets effectively.
• Liaise with centre management, retailers, contractors, and visitors.
• Resolve operational issues promptly and professionally.
• Maintain accurate records relating to staffing, training, attendance, and site operations.
• Promote excellent customer service standards across the team.

What We're Looking For

• Previous supervisory or management experience within the cleaning industry.
• Strong leadership and team management skills.
• Experience working in a commercial, retail, or shopping centre environment is desirable.
• Good understanding of health and safety procedures.
• Excellent communication and organisational skills.
• Ability to manage priorities in a fast‑paced environment.
• Competent with record keeping and administration.
• A proactive and professional approach to work.
• Own transport is essential.

What We Offer

• Competitive pay of £14.50 per hour .
• Average 40 hours per week .
• A stable, permanent opportunity within a busy retail environment.
• Ongoing training and development opportunities.
• Supportive management team and a positive working culture.
• The opportunity to make a real impact on site standards and team performance.

Location: Brookfield Shopping Centre, Halfhide Lane, Cheshunt, EN8 0NN

Pay Rate: £14.50 per hour

Hours: Average 40 hours per week

Shift Pattern: 5 days out of 7, Monday to Sunday

Working Hours: 08:00 - 16:00

Own transport required

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