Parts Machinery Manager

Parts Machinery Manager

Salary: £35,000 - £40,000

This is a hands-on management role within a small, close-knit team, offering the opportunity to take ownership of a varied area of the business. You'll oversee parts sales and stock, e-commerce fulfilment, customer service and showroom machinery sales, while working closely with the service department to ensure customers receive the right products and parts efficiently.

Key responsibilities

• Oversee the day-to-day operation of the parts and machinery department
• Manage parts sales, purchasing and stock control
• Coordinate and oversee e-commerce orders and fulfilment
• Ensure customers receive accurate, knowledgeable and professional advice
• Work closely with the service department to source and supply parts efficiently
• Support showroom machinery sales and help customers select the right equipment
• Maintain effective stock levels and identify opportunities to improve availability and reduce excess stock
• Monitor sales, margins and departmental performance
• Develop efficient processes and identify opportunities to improve the customer experience
• Support and coordinate the small team, leading by example and maintaining high standards
• Build strong relationships with suppliers, customers and manufacturersThe ideal candidate

We're looking for someone who is experienced, organised and commercially minded, with the confidence to take ownership of a department within a small business.

You’ll ideally have:

• Previous experience in a parts, automotive, agricultural or garden machinery environment
• Experience in a supervisory, management or senior parts role
• Strong knowledge of parts identification and parts catalogues
• Excellent stock control and organisational skills
• Good commercial awareness, including sales and margins
• Excellent customer service and communication skills
• Confidence using computerised parts, stock and e-commerce systems
• A proactive approach with the ability to work independently and make decisions
• A practical, hands-on approach and willingness to get involved where neededHours Monday - Friday: 8:00am - 5:00pm
• Alternate Saturdays: 8:00am - 12:00pm

This is an excellent opportunity for an experienced parts professional looking to take the next step into a management position with genuine responsibility and autonomy, within a well-established and growing garden machinery business

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