ConnexAI is expanding its Quality team. As a Quality Coach, you will monitor agents, review performance and quality metrics, and provide constructive feedback to both agents and managers.
You will identify improvement opportunities, support process optimisation, and ensure service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting the team's development and growth.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Manchester
ConnexAI is expanding its Quality team in Manchester, seeking a Quality Coach to monitor agents, review performance and quality metrics, and provide…
Manchester
ConnexAI is expanding the Quality team.
Bolton
ConnexAI is expanding the Quality team.
Warrington
ConnexAI is expanding the Quality team.
Luton
Record360 by Point of Rental Software is a rapidly growing and financially stable leader in digital inspection and asset condition reporting.
Luton
Record360 by Point of Rental Software is a rapidly growing and financially stable leader in digital inspection and asset condition reporting.
Explore: Specialist jobs in Bolton
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.