Guest Experience Manager

RBH Hospitality Management is seeking a Guest Service Assistant for The Met Hotel Leeds to warmly welcome guests and manage check-in/check-out, inquiries, and bookings. You will ensure a seamless stay by coordinating with housekeeping and maintenance, handling payments, and delivering excellent service throughout each guest interaction.

The role focuses on guest satisfaction, efficiency, and a positive, can-do attitude in a fast-paced hotel environment in Leeds.

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