Sales Executive

Sales Advisor

Are you experienced in customer service, sales support or order processing and looking for a role where you can develop your commercial sales skills further?

We are recruiting for a Sales Advisor to join a well-established business based near Duxford. This is an excellent opportunity to join a small, supportive office-based sales team, where you will initially focus on customer service and order processing before being fully trained to prepare quotations and estimates for an established customer base.

The role

Working closely with the Estimating Manager and wider sales team, your responsibilities will include:

• Processing customer orders received by telephone and email
• Providing professional and helpful telephone-based customer service
• Managing and monitoring online customer orders
• Liaising with warehouse teams and couriers regarding deliveries
• Responding to customer queries and providing product information
• Developing strong product knowledge through ongoing training
• Identifying opportunities to cross-sell additional products
• Preparing accurate customer quotations once fully trained
• Following up outstanding quotations and customer enquiries
• Keeping customer records, notes and quotation activity up to date
• Supporting the wider sales team with inbound and outbound customer calls
• Arranging product samples and carrying out product research where required

As your knowledge and experience develops, you will take greater ownership of quotations, customer opportunities and account development.

What we're looking for

We would love to hear from candidates with previous experience within:

• Customer service
• Sales administration
• Sales support
• Order processing
• Internal sales
• Telesales
• Customer account management

You will need to be confident speaking with customers over the telephone, organised in your approach and comfortable working within a busy, small-team environment.

Strong attention to detail is important, particularly as you progress into preparing quotations and estimates.

Why apply?

This is a genuine development opportunity for someone who wants more than a traditional customer service or sales administration position.

You will receive full training across the company's products, systems and estimating process, with the opportunity to build your knowledge and progress into taking responsibility for customer quotations and commercial opportunities.

If you are confident with customers, commercially minded and looking for a role where you can develop new skills within an established business, we would love to hear from you.

Applicants must be based in the UK and hold valid right to work in the UK.

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