Head of Scaled Customer Success & Revenue Growth

A senior Customer Success professional is sought to lead a scaled CS function in a high-growth SaaS environment. You will oversee two Customer Success Managers and own the £4-5M ARR portfolio, driving adoption, retention and commercial outcomes through executive-level conversations.

Expect to influence strategy, coach a growing team and partner with Account Management to maximise value for nearly 1,000 customers. You’ll operate as the senior CS voice in key engagements and critical decisions.

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