Product Support Analyst I
London
You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you…
United States Digital Space LLC in London is seeking an Analyst I for Merchant Product Support. You will handle merchant and internal requests across instant messaging, email, and web forms, acknowledge, investigate, and resolve issues within your product scope, and work to SLAs and quality standards.
The role focuses on troubleshooting payment flows, system logs, and transaction data, with exposure to gateways and card processing, REST API and integration errors, and support for PayPal and
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