Store Manager

London Source: WhatJobs

£32,000–£42,000

We are currently hiring for full-time Store Manager positions at our London locations.

bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.

At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate neutral certified, and donate a pair to someone in need for every pair we sell.

We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW.

If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!

Key Responsibilities:

Drive sales in store through best in class customer service, demonstrating commercial acumen and providing inspiring leadership to your team
Nurture and develop a culture of beautiful service through leading by example, observation and in-moment coaching
Run an efficient business by minimising stock loss, keeping displays up to date and the store environment looking immaculate
Ensure our retail standards are maintained throughout all areas of the store at all times
Adopt an upside-down management approach with coaching at the forefront
Develop a high performing team driven by strong cultural values
Bring out the best in our store teams through 121s, coaching, frequent reviews, and role modelling
Be the voice of the customer and advocate customer needs/issues cross-departmentally
Help maintain a high standard of work according to the QA system and British Standards
Maintain good working relationships with all other staff, both within the store and in the wider organisation
Assist in the recruitment, on-boarding, training and development of employees

Who You Are:

You’re a passionate people person and like engaging with customers
You’re driven and self motivated - you want to excel at what you do!
You thrive in a multitasking environment and can organise your time efficiently
You believe in understanding a customer’s pain, building value and solving problems
You are a team player who works and engages with others to achieve results
You are a strategic thinker and like to offer new ideas/solutions to improve things
5 years of experience as a Store Manager
Excellent oral and written communication skills
A customer-centric mindset and approach
Efficient multitasking and prioritisation skills
Good grasp of numbers and the ability to report
Ability to learn and use new software and platforms quickly and efficiently
Prior experience in the optical industry would be advantageous
Opportunity to join a fast-growing and ambitious startup
Work with a friendly team of highly motivated individuals
Exceptional scope for progression and development
An environment where you are listened to and can actually have an impact
Spacious and modern new stores, with excellent staff facilities
Regular company socials and events
Free spectacles and sunglasses for you, and discounts for family and friends
22-day Holiday + Bank Holidays
Competitive salary depending upon experience