Tripadvisor is seeking a Performance Lead – Booking Assistance to drive conversion and enhance customer experience across our global outsourced operations. You will bridge strategy with frontline execution, establish governance, develop agent capabilities, and align vendors with growth and satisfaction goals.
The role requires data-driven problem solving, expertise in conversion funnel metrics, and the ability to influence cross-functional teams including Product, Tech, and Supply.
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London
They are planning a significant programme of IT outsourcing and offshoring in order to optimise cost and deliver high quality service whilst…
London
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences.
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