Operations Manager - Primary Care / Pharmacy

Bradford Source: WhatJobs

£45,000–£60,000

An exciting opportunity has arisen for an experienced Operations Manager to join a dynamic healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners.

As an Operations Manager, you will play a key role in overseeing day-to-day operations, leading teams, managing performance and ensuring the effective delivery of high-quality services.

This full-time role offers hybrid working options (3 days office, 2 days remote), a salary range of £45,000 - £60,000 and benefits.

You will be responsible for:

Overseeing the day-to-day running of clinical and non-clinical operations.
Managing, supporting and developing teams to maintain effective service delivery.
Ensuring services operate to appropriate quality, compliance and governance standards.
Setting, monitoring and reviewing KPIs to assess operational and team performance.
Using operational data and feedback to identify improvements and enhance service delivery.
Building effective relationships with clients, stakeholders and internal teams.
Supporting workforce planning, staff performance and ongoing team development.
Contributing to operational planning, service development and business growth.
Reviewing and auditing services to ensure required standards and best practice are maintained.

What we are looking for:

Previously worked as a Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager or in a similar role.
Strong experience managing KPIs and performance targets, with a proven track record of achieving measurable results
Solid understanding of primary care structures, PCNs (Primary Care Networks), and NHS frameworks.
Proven experience managing operations and leading teams.
Good knowledge of clinical pharmacy and healthcare governance.
A proactive and commercially aware approach to operational management.