HelloKindred in the United Kingdom seeks a Service Desk Architect to lead the design and transformation of Service Desk and End User Support across a complex, multi-supplier banking environment. You will define operating models, governance, and data flows to improve resilience and user experience.
This role involves collaborating with internal teams and suppliers, driving automation, AI-assisted support, and end-to-end service observability, while ensuring regulatory controls and outsourced
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London
We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional…
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