Longreach Recruitment is looking for a Real Time Planning Analyst in Cardiff. The role focuses on optimising contact centre performance through effective scheduling and reporting. Candidates must have experience with Workforce Management tools and strong Excel skills. This position offers a hybrid work model, combining three days in the office with two days working from home.
The base salary ranges between £30,000 and £35,000, depending on experience, plus a bonus and corporate benefits.
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Cardiff
We are looking for an experienced Planning Specialist to join a busy Customer Experience/Contact Centre environment.
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