Customer Care Job at Arnold Clark in UK

Home Job Customer Care Job at Arnold Clark in UK

Arnold Clark is Europe’s largest independently owned motor dealer, with a proud history and exciting future. We sell over 280,000 cars a year – but that isn’t just down to our salespeople.

At Arnold Clark you’ll enjoy generous time off and leave policies, comprehensive health coverage (medical, dental, vision, and protective benefits), plus programs that support wellness, recognition, and work–life balance—backed by a collaborative, supportive team culture.

Individuals interested in theCustomer Care Job at Arnold Clark should review the details, requirements, and application process outlined below.

As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.

• Delivering a consistently excellent level of customer care, both face to face and on the telephone
• Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
• Handling customer complaints and queries
• Monitoring and controlling expenditure
• Running daily reports and ensuring they’re acted on
• Helping to promote the branch and a positive customer experience
• Occasionally covering at other branches when needed

• Demonstrable ability to work effectively as part of a team
• The flexibility to work shifts on a rota basis seven days per week and also cover other branches
• A full UK driving licence

Nice to have (but not essential)

• Previous experience of working in the rental industry

Salary:

£12.60 per hour plus benefits

We offer:

• 33 days’ annual leave
• Flexible leave
• Extensive training
• Enhanced maternity and paternity leave
• …and much more

Hours

Full time: 45 hours per week, 5 days out of 7 and alternate weekends

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