Education & Retail Coordinator – Travel Retail

London Source: WhatJobs

£28,000–£40,000

Coordinate planning, delivery and measurement of educational activity and content across the Travel Retail region and retailers
Create physical and digital training content for NPD launches, Start of a Dream follow-up, artistry development and learning and development
Plan and deliver training materials for NPD launches and field communications
Modify, proofread and update training materials
Create annual or biannual departmental hero videos from brief through execution
Lead the internal communications channel with department updates and scheduled events
Manage regional retail calendars covering induction, NPD launch, artistry certification and development training
Monitor Field Training Manager training and store visit dates
Support regional education plans and design and collate training surveys
Lead planning and delivery of classroom training, train-the-trainer sessions, regional conferences and education meetings
Coordinate venues, catering, products, hygiene requirements, travel, accommodation, gifting and content
Support artistry and L&D certification courses, Retail Conferences, Seasonal Schools and field team meetings
Forecast and track training team travel and expense costs, escalating cost-centre risks and opportunities
Manage gratis forecasting, calendars and delivery to store teams
Replenish training kits and monitor the associated budget
Report to the Head of Education, TR, and collaborate with Retail Managers and Field Training Managers across UK, EMEA and ME
Coordinate deadlines and requirements across stakeholders at all levels without direct reports

Requirements

Flexibility to travel, if required
Previous experience in a similar operational role is advantageous
Good understanding of retail environment
Effective communicator with excellent English written and verbal skills
Ideally additional languages of Spanish/French
Grammar checking and proofreading skills
Highly structured and organised
Personable and approachable; able to build rapport quickly
Comfortable working in ambiguity
Ability to manage multiple priorities and adapt to changing priorities
Intermediate Excel skills, including VLOOKUPs, concatenation, custom filters, tables, and sums
PowerPoint presentation creation with strong attention to detail
Effective Outlook email and diary management
Google Docs, Zoom, Photo Editor and Word are advantageous
Independent, proactive and self-starter approach
Process-oriented

Core Competencies

Demonstrates expertise in planning and delivering educational content and training materials within the retail environment, with strong communication skills and the ability to manage multiple priorities effectively.