Senior Account Manager

We're looking for a Senior Account Manager to join ANS and help our SMB customers maximise the value of their technology investments while driving account growth.

This is a relationship-focused role where you'll manage a portfolio of customers, building trusted partnerships, delivering outstanding service, and identifying opportunities to upsell and cross-sell solutions across cloud, security, data, digital workspace and managed services.

What You'll Be Doing

• Managing a portfolio of SMB customer accounts
• Building strong, long-term relationships with key stakeholders
• Driving account growth through consultative upselling and cross-selling
• Leading commercial reviews, service reviews and renewal conversations
• Acting as a trusted advisor, helping customers achieve their business goals through technology
• Reducing customer churn by delivering an exceptional customer experience
• Working closely with internal technical, delivery and leadership teams

What We're Looking For

• Proven account management experience within technology or managed services
• Strong understanding of cloud technologies and digital transformation
• A track record of growing customer accounts and achieving revenue targets
• Excellent relationship-building, communication and presentation skills
• Commercially minded with a consultative sales approach
• Highly organised, self-motivated and customer-focused
• Passionate about technology and helping customers succeed

Why ANS?

At ANS, you'll join a high-performing team with access to market-leading technology, an established customer base, and genuine opportunities for progression and development. You'll have the autonomy to build strategic customer relationships while making a real impact on both customer success and business growth.

Ready to take the next step in your account management career? We'd love to hear from you.

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