Yolk Recruitment Ltd is seeking a Planning Specialist - Customer Experience in Cardiff. The role focuses on workforce planning, demand forecasting and resource optimisation to ensure the right level of resource for excellent customer service while operating efficiently.
You will develop short to long-term forecasts, build planning models and manage WFM/WFO systems. Strong Excel, stakeholder management and analytical skills are essential for success.
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Cardiff
We are looking for an experienced Planning Specialist to join a busy Customer Experience/Contact Centre environment.
Cardiff
We are looking for an experienced Planning Specialist to join a busy Customer Experience/Contact Centre environment.
Cardiff
Produce forecasts and resource plans for specific business areas to assist in the delivery of departmental targets covering short-, medium- and…
Cardiff
Dŵr Cymru Welsh Water is seeking a Planning & Performance professional to produce forecasts and resource plans for key business areas, helping…
London
We are recruiting for a UKG Pro WFM Implementation Specialist to join our Productivity Programmes team for a 24-month fixed-term contract.
London
We are recruiting for a UKG Pro WFM Implementation Specialist to join our Productivity Programmes team for a 24-month fixed-term contract.
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