Business Analyst / Product Owner

Synapri is supporting a large logistics organisation undergoing a significant period of technology transformation and change. We are looking for an experienced Business Analyst / Product Owner to work closely with the CTO and help turn the wider technology vision into practical, business-led solutions.

This is a hands‑on, business‑facing role focused on process improvement, requirements gathering, stakeholder engagement and technology transformation across operations, finance and supply chain.

Salary: up to £90,000

Location: London (Hybrid)

Key Responsibilities

• Work with stakeholders to understand current processes, pain points and business requirements.
• Lead workshops, discovery sessions, process mapping and requirements gathering.
• Translate business needs into BRDs, user stories, process maps and structured backlogs.
• Define current and future‑state processes, identifying opportunities for standardisation and improvement.
• Work with technical and data teams on ERP, data and system transformation initiatives.
• Support UAT, solution delivery and implementation to ensure business outcomes are achieved.
• Help introduce stronger BA practices, governance and structured ways of working across the organisation.
• Act as the key bridge between business stakeholders and technical/delivery teams.

About You

• Proven experience as a Business Analyst within a transformation or change environment.
• Strong experience in process mapping, requirements elicitation and stakeholder management.
• Experience working with ERP systems and data‑focused projects.
• Comfortable working in ambiguous, fast‑paced environments and bringing structure to change.
• Experience with M&A, acquisitions, system consolidation or integration would be highly desirable.

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