Guest Service Manager (Aloft Hotel)
Birmingham
Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression.
Aloft Birmingham Eastside is seeking a Guest Services Manager to lead the front desk and guest experience, overseeing reservations, complaints, and staff performance. You will coordinate with the restaurant and bar to ensure seamless service and uphold Aloft brand standards.
The role emphasizes training, policy knowledge, and exceptional guest interactions to deliver a memorable stay for every guest.
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Birmingham
Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression.
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