Responsible for managing the product launch process across all Jigsaw.com working with merch, copy and photography teams to ensure timely launch of all products. Managing the website category hierarchy, filters and navigation as well as search and merch execution across categories, internal search and product recommendations.
KEY DUTIES AND RESPONSIBILITIES:
Manage the end-to-end asset launch process, ensuring copy, image and product information is delivered on time to ensure items go live on stock arrival into the warehouse. Trouble shoot any price/image/copy issues online. Work with key stakeholders to achieve this.
Perform daily site walks on the website to ensure accuracy of product information, pricing, promotions and merchandising rules.
Brief the design team on content changes for campaign launches, seasonal changes and new services in a clear and concise way to ensure assets are created in time for launch dates.
Upload content across Homepage, PLPs, PDPs, and Blogs in the Shopify back office
Create new categories, manage the category hierarchy, internal search terms and on site navigation.
Create and maintain discount codes for site wide launch codes, influencer codes and staff discount codes ensuring they are all recorded on a tracker and provide insights into performance
Manage Shopify back office to ensure the system and apps are up to date and working efficiently
Work along side the business transformation team on new website enhancements and support with trouble shooting issues and testing website fixes
Supporting the Trading Manager on day to day and weekly reporting of site performance using GA4 and internal reporting systems
SKILLS, KNOWLEDGE AND EXPERIENCE
Logical and methodical with an eye for detail
Flexible and able to adapt to business/trade changes
Able to work in a fast paced environment
Good written and verbal communication
BENEFITS
25 days holidays
Fantastic Staff discount schemes - up to 50% (and 70% on 5 items per season)
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