Elsevier seeks a Customer Success Manager to own onboarding, enablement and value realization for Solutions and Research Sales. You will be the trusted advisor, protecting revenue while revealing upsell and cross-sell opportunities.
Responsibilities include post-sales hand-offs, coordinating with Sales and support teams, and driving adoption and renewal across portfolios in an international matrixed environment.
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London
Elsevier seeks a Customer Success Manager to own onboarding, enablement and value realization for Solutions and Research Sales.
London
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