Leading member of the Gleeds Management Team, responsible for representing Gleeds as an ambassador.
Responsibilities
Formulating and managing strategies to deliver the business objectives
Actively identifying new business development opportunities and driving growth across the Business Unit’s activities
Ensuring that projects are managed in accordance with Gleeds processes and procedures (governance and controls)
Agreeing fees and charges for potential services with Business Unit Manager / Area Chair
Agreeing appointments / scope of services. Ensuring that appointments are in place prior to commencing service delivery
Delivering high quality services and deliverables ensuring that services meet our customer’s requirements;
Reviewing scope of appointments on a monthly basis to ensure services are being delivered in accordance with appointments
Managing and maintaining customer relationships (i.e. clients, business (partners, and other consultants). Ensuring a customer care plan is in place
Resolving customer complaints
Ensuring sufficient resources are made available to deliver services on our projects, including managing resource conflict resolution (with fellow directors)
Leading and managing teams, including working with associate directors in managing resources and workload. Ensuring compliance with administrative requirements (appraisals, training, timesheets etc)
Managing employees, focussing on retention and development
Developing and enhancing Gleeds Building Surveying capability
Briefing employees on relevant aspects of Gleeds business
Preparing bids for services
Managing service delivery for profit
Managing the commercial aspects of projects (e.g. scope of services/deliverables, invoices, payments, and debt management)
Working harmoniously with other Directors and assisting Business Unit Manager / Area Chair
Benefits
Opportunities to develop and grow your career
A contributory pension scheme
Employee Assistance Programme
Our Global Travel Scholarship Programme
Flexible working arrangements
Key Skills & Experience
Extensive building surveying experience post MRICS qualification
Detailed knowledge and practical experience of delivery of building surveying services
Sound practical knowledge of construction methods and materials
Excellent knowledge of construction procurement strategies, including tendering and contract strategies
Comprehensive knowledge and practical experience of administering construction contracts
Ability to motivate others (including providing support and encouragement)
Excellent communication skills – both oral and written
Excellent organisational skills and the ability to quickly adapt to changing environments
Excellent problem solving, negotiating skills, financial and numeracy management skills
Ability to absorb complex information and assess requirements readily
Proficient networker
Specialist knowledge of a specific industry sector (i.e. residential, hotels, commercial, retail, leisure, education and other)
Ability to prepare first class bids for services
Competent at negotiating sufficient fees to both complete services and generate required profit levels
A clear understanding of legislation impacting on construction contracts
Demonstratable evidence of delivering services to clients and managing client relationships
Demonstratable experience of timely interfacing with clients and key stakeholders at the highest level
Ability to work as part of a team and lead teams
Qualifications
MRICS (Member of the Royal Institution of Chartered Surveyors)
Gleeds is committed to an inclusive workplace where everyone feels respected and valued. We uphold the principles of Fairness, Inclusion and Respect (FIR) and embrace the diversity of our teams. As an equal opportunities employer, we provide support, flexibility and accessibility for all. If you require reasonable adjustments, please contact our Talent Team at
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