Fiber Onboarding & Customer Success Lead

Inverness Source: WhatJobs
£21,000–£27,000

Highland Broadband is seeking a friendly, proactive customer service professional to join our team in Scotland. You will guide customers from their first questions to setting up full fibre installations and ongoing support.

You’ll handle queries via phone, email and web chat, coordinating with Finance and Field Engineering to ensure a smooth onboarding journey and a positive customer experience. Some early evenings and occasional Saturdays are required.

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Full job description from WhatJobs. Apply for this role →

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