Operations Manager - Food Hygiene

Are you an experienced Operations Manager with a background in FMCG manufacturing, a passion for leading people, and the ability to drive operational excellence across multiple sites?

Mitie is looking for a highly capable Operations Manager - Food Hygiene to lead hygiene operations across two major food manufacturing facilities in Harlesden and Leicester. This is a visible leadership role where you'll be responsible for delivering exceptional service, maintaining the highest food safety standards, and developing high-performing teams.

A role for a hands-on leader

What You'll Be Responsible For

• Leading hygiene operations across two large food manufacturing sites in Harlesden and Leicester.
• Ensuring services are delivered in line with contractual KPIs and SLAs.
• Managing and developing site management teams and frontline colleagues.
• Creating a positive, high-performance culture focused on engagement, accountability, and continuous improvement.
• Maintaining the highest standards of safety, quality, compliance, and food hygiene.
• Leading audit readiness activities, ensuring compliance with BRC standards and customer requirements.
• Managing labour and budget performance to maximise profitability and efficiency.
• Building strong relationships with senior client stakeholders.
• Identifying opportunities for innovation and operational improvement.
• Producing and presenting operational performance reports to internal and client stakeholders

What We're Looking For

• Proven leadership experience within an FMCG, food manufacturing, hygiene services, or facilities management environment, managing diverse operational teams and delivering high standards of performance, safety, and compliance.
• Strong people management experience, including performance management, employee engagement, coaching, and development.
• Experience managing operational teams across multiple shifts or locations.
• Strong understanding of food safety, hygiene, and regulatory compliance.
• Experience leading sites through BRC and customer audits.
• Excellent stakeholder management and customer-facing skills.
• Commercial awareness with experience managing budgets and labour costs.
• A hands-on leadership style with the ability to influence and motivate diverse teams.
• Willingness to travel regularly between Harlesden and Leicester, including overnight stays.

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