Customer Success Lead (Hybrid, London)
London
£80,000–£150,000
DualEntry is building the OS for finance.
Hybrid HR & Recruitment
4 weeks ago Apply on WhatJobs
ERP Customer Success Lead — AI-Driven Finance OS
£80,000–£150,000
DualEntry is seeking a Customer Success / Accounts Lead to own end-to-end account management, drive ERP adoption, and become the primary escalation point after go-live. You will manage key relationships, run success plans, and lead regular check-ins based on customer tiers you develop.
In this role you’ll collaborate with Product and Engineering to relay bugs, translate accounting requirements into system configurations, and spot upsell opportunities.
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Full job description from WhatJobs. Apply for this role →
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