Regional Head of Business Development

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities - for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

Role Purpose

To lead regional business growth strategy for Cardo across the Wales and West region by owning revenue generation, Forward Order Book credibility, sales forecasting, pipeline maturity, and strategic opportunity conversion across Responsive Repairs, Planned Works, Compliance, and Energy/Retrofit.

This is a hands‑on commercial leadership role accountable not only for originating, developing, and converting opportunities, but also for building, maintaining, and executing a credible regional growth plan aligned to divisional budgets, Group growth objectives, and operational capability.

The role retains full responsibility for core business development execution, including client development, opportunity qualification, procurement route shaping, and bid conversion, while also acting as the regional owner of pipeline strategy, forecast credibility, and budget gap analysis.

The Head of Regional Business Development will ensure sufficient work-winning activity, commercially viable procurement routes, accurate forecasting, and the development and execution of credible strategies to identify and close gaps against regional budget targets.

The role is accountable for the commercial performance of regional growth and work winning, including secured revenue delivery, Forward Order Book credibility, forecast accuracy, opportunity quality, and ensuring bid investment is aligned with operational capability and regional growth targets.

Responsibilities

Regional Revenue Strategy, Commercial Performance & Delivery (Primary Accountability)

• Own regional new business strategy aligned to divisional growth targets and Group growth objectives
• Deliver measurable secured revenue against agreed annual and multi-year targets
• Build sufficient qualified pipeline to cover target gaps and future growth requirements
• Work with the Regional Managing Director and Operations Directors to ensure regional growth strategies are commercially viable, operationally deliverable, and aligned to capacity
• Focus on commercially sustainable opportunities rather than activity volume
• Prioritise long-term frameworks, strategic accounts, and scalable programmes over low-return reactive opportunities

Forward Order Book Ownership & Forecasting

• Own the regional Forward Order Book process across secured, unsecured, tender, and lead pipelines
• Maintain accurate pipeline moderation and probability factoring in line with agreed business rules
• Work with the Regional Managing Director to rigorously challenge assumptions, improve forecast realism and credibility, standardise pipeline discipline, and identify delivery gaps early.
• Translate pipeline into realistic sales forecasts with monthly reporting discipline
• Build and maintain a minimum 24-month strategic pipeline horizon

Opportunity Qualification & Commercial Governance

• Ensure all opportunities meet defined commercial, geographic, operational, and mobilisation thresholds
• Filter out low-return, poor-fit, or operationally misaligned opportunities
• Protect bid resource by improving opportunity quality and win probability

Assess opportunities against:

• Margin potential
• Delivery capability
• Procurement route
• Strategic client value
• Repeatability

Strategic Client Growth & Market Influence

• Develop high‑value relationships with regional clients, consultants, framework providers, and procurement stakeholders
• Engage 12–18 months ahead of contract expiry where possible
• Shape opportunities pre‑procurement to improve Cardo’s competitiveness
• Expand share of wallet within existing clients across multiple workstreams
• Identify mechanisms for direct awards, framework call‑offs, contract extensions, and bolt‑on services

Procurement & Route to Market Leadership

• Lead regional strategy for framework utilisation, DPS access, direct awards, and mini‑competition positioning
• Maximise value from existing framework positions
• Influence future framework strategy through market intelligence and regional need
• Ensure procurement routes are commercially sensible and operationally achievable
• Provide strategic leadership into bid qualification and handover
• Ensure bids are informed by genuine client intelligence, regional strategy, and operational alignment
• Improve strike rate through better opportunity shaping rather than volume
• Reduce wasted bid spend
• Use CRM, Locarla, frameworks, client data, and procurement intelligence to build regional opportunity maps
• Identify contract expiries, market gaps, competitor weaknesses, and acquisition adjacencies including regional policy, procurement, and funding landscape awareness
• Support regional MD with credible gap‑closing strategies

Direct Business Development Execution

• Personally originate, develop, and convert strategic opportunities across all core workstreams
• Maintain active senior relationships with clients, consultants, and procurement stakeholders
• Lead from the front in opportunity creation, not solely team oversight
• Ensure strategic leadership is supported by measurable work‑winning output
• Balance strategic planning with direct commercial contribution
• Operate as regional growth leader, not salesperson
• Act as the regional commercial lead for new business growth, advising the Regional Managing Director on revenue risk, forecast credibility, market opportunities, and growth priorities
• Own outcomes, not activity
• Challenge unrealistic forecasting
• Drive accountability with MDs and internal teams
• Act as strategic extension of Group BD Director
• Build credible regional growth plans
• Support national consistency while tailoring to regional realities

Candidate Profile

• Senior business development leadership in social housing / public sector / property services
• Sales forecasting and pipeline governance experience
• Framework and procurement expertise
• Strong commercial acumen
• Ability to influence senior stakeholders
• Strategic planning capability

Highly Desirable:

• CRM and forecasting ownership
• Regional market knowledge

We Will Provide:

• Excellent development and progression opportunities
• Range of Salary Sacrifice Schemes (holiday purchase, EV schemes, AVC Pension contributions)
• Life Assurance cover
• Wellbeing Resources and Counselling services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition initiatives and awards
• Occupational Sick Pay
• Private Medical Insurance

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.

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