Guest Experience Continuous Improvement Lead
Sandgate
Hybrid / Crawley or Folkestone – 3 days a week in the office, with travel as required by the business
Portico is seeking an experienced Guest & Colleague Experience Manager to lead our workplace and guest services teams across a client in the financial services industry. Reporting to the National Account Manager, you will drive service excellence and foster a high-performing culture across multiple locations.
The role requires managing a team of 20+ colleagues and a UK-wide travel pattern. This is a hands-on leadership role with a focus on developing teams, improving processes, and delivering
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Sandgate
Hybrid / Crawley or Folkestone – 3 days a week in the office, with travel as required by the business
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