Quality & Compliance Manager

Spalding Source: WhatJobs

£59,000–£72,000

Senior Quality & Compliance Manager

Permanent | Full-time

This is an exciting opportunity for an experienced quality and technical leader to join a forward thinking fresh produce business, taking ownership of quality, food safety, compliance, and product management functions.

Reporting into the senior leadership team, you'll play a pivotal role in shaping quality strategy, driving continuous improvement, and embedding a culture where food safety, compliance, and customer expectations sit at the heart of every decision. You'll lead and develop high-performing teams while ensuring the business consistently delivers against customer, certification, and regulatory requirements.

Working cross-functionally with operations, commercial, and customer-facing teams, you'll provide strategic leadership across quality management systems, risk management, audits, certifications, and product performance, helping to drive operational excellence and customer satisfaction.

What you'll be doing

As a Senior Quality & Compliance Manager, your responsibilities will include:

Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance
Creating a culture of ownership, continuous improvement, and customer focus throughout the operation
Developing and delivering the site's Quality and Compliance Strategy, aligned with wider business objectives
Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction
Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements
Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems
Identifying, assessing, and mitigating technical and compliance risks across the business
Leading governance activities and ensuring corrective and preventative actions are effectively delivered
Maintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits
Driving and maintaining BRCGS certification standards and organic certification compliance
Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues
Developing and monitoring quality KPI's, trends, and business performance measures
Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction
Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved
Using data and performance insight to support decision-making and identify areas for improvement
Building strong relationships with internal stakeholders, customers, auditors, and certification bodies
Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site

What we're looking for

We're looking for a passionate and commercially aware quality leader who can combine strong technical expertise with proven people management skills. You'll be comfortable influencing stakeholders across the business and creating a culture where quality is everyone's responsibility.

Ideally, you'll have:

Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector
A strong understanding of food safety legislation, retailer requirements, and industry best practice
Proven experience managing BRCGS audits and maintaining certification standards
Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems
Experience leading customer audits, third-party audits, and certification audits
A track record of delivering continuous improvement projects and driving operational excellence
Strong leadership skills with experience coaching, developing, and motivating high-performing teams
The ability to analyse quality data and performance trends to drive informed business decisions
Excellent communication and stakeholder management skills
A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction
Experience working within a fast-paced food manufacturing, packing, or fresh produce environment