Senior Events and Marketing Executive (13-month Secondment/FTC)

About The Role

You'll be joining the Events and Engagement team within the Marketing, Communications and Customer Experience division. We're a small, experienced team based across Edinburgh, Bristol and London, working collaboratively to bring the Motability Scheme to life through meaningful events and engagement.

Each year, we design and deliver a wide range of experiences that connect customers, healthcare professionals, partners, colleagues and industry stakeholders with the Motability Scheme. From large-scale customer events and corporate conferences to healthcare engagement and strategic partnerships, we create inclusive experiences that build understanding, trust and long-term advocacy for the Scheme.

This 13-month fixed-term opportunity sits within the Customer Events team who deliver Motability Scheme Live (MSL). These are the Scheme’s national programme of large-scale customer events alongside a wider programme of physical, digital and hybrid customer events and experiences.

You'll support the delivery of these events which connect with thousands of customers and stakeholders each year. Reporting to the Senior Events and Marketing Manager, you'll help maintain the high standards of our events programme, managing multiple projects, building strong relationships with internal teams and suppliers, and ensuring events are delivered efficiently and to a consistently high standard.

The role offers the chance to support an established and successful events programme, build strong relationships across the business and with external partners, and make a meaningful impact from day one.

About You

You're highly organised, proactive and passionate about delivering exceptional customer experiences. You thrive in a fast-paced environment, confidently managing multiple priorities while maintaining a high standard of work. A strong communicator and natural problem solver, you build effective relationships with colleagues and stakeholders and enjoy finding practical, creative solutions. Whether coordinating event logistics, supporting marketing activity or ensuring seamless on-site delivery, you take pride in delivering well-executed events that make a lasting impact.

Minimum Criteria

• Proven experience coordinating and delivering in-person and/or virtual events.
• Strong project management and organisational skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication and stakeholder management skills, with the confidence to build effective relationships at all levels.
• Strong attention to detail and the ability to manage event logistics, budgets and operational delivery.
• Proactive problem-solving skills, with the ability to remain calm and adaptable in a fast-paced environment.
• Experience working collaboratively within cross-functional teams while taking ownership of individual workstreams.
• Willingness to travel regularly across the UK, including to our offices in Edinburgh, Bristol and London, with occasional overnight stays.
• Flexibility to work outside normal office hours, including occasional evenings and weekends, to support event delivery.

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every Day

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations Team Member, You Can Expect

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• One paid volunteering day every year to support a local charity
• Access to our accessible allotment in Bristol where we grow produce that is donated to local charities
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Donate to charity through payroll giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We are a Certified B Corp, that means we meet B Lab Standards for social and environmental performance, transparency and accountability. This certification is only made possible because of the passion, care and commitment across our business.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

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