Site Supervisor – Dining Facility (Dfac) Operations

Empowering Federal Missions Through People, Purpose, and Performance.

POSITION DESCRIPTION – SITE SUPERVISOR – DINING FACILITY (DFAC)

OPERATIONS

LOCATION

RAF Lakenheath / RAF Mildenhall – Suffolk, United Kingdom

POSITION SUMMARY

The Site Manager is responsible for day-to-day onsite execution of Dining Facility operations and serves as the primary operational leader assigned to the facility. Responsible for staffing continuity, operational performance, quality standards, customer satisfaction, and contract execution. Reports To: Contract Manager

SUPERVISES

Mess Attendants

Contingency Cooks

Shift Leads

Temporary Personnel

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations Management

• Manage daily DFAC operations
• Coordinate meal service
• Ensure staffing coverage

Staffing & Workforce Management

• Create schedules
• Support onboarding and training
• Coordinate emergency coverage

Quality Assurance

• Conduct inspections
• Ensure HACCP and sanitation compliance

Customer Service

• Resolve service concerns
• Support Government inspections

Reporting & Administration

• Maintain operational records
• Support corrective actions

SHIFT SCHEDULES

Morning Shift: 0500–1400 | Day Shift: 1030–1930

365-day operation including weekends and holidays.

MINIMUM QUALIFICATIONS

Required

• High school diploma or equivalent
• Minimum 3 years supervisory experience
• Minimum 2 years food service experience
• English proficiency
• Right to work in UK
• RAF installation eligibility

Preferred

• Military DFAC experience
• ServSafe Manager certification

WORK ENVIRONMENT

Standing and walking for extended periods, lifting up to 25kg, rotating shifts and holiday support.

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