Global CRM & Retention Lead - Luxury Travel

Scott Dunn is seeking a strategic CRM and guest retention lead to own the global retention agenda across its luxury travel brands. You will shape segmentation, measure impact, and coordinate cross-functional teams including Marketing, Guest Loyalty, Sales and Customer Service to enhance repeat bookings.

With 2+ years in strategic CRM and 5+ years in consumer marketing, you will bring a data-driven mindset, strong stakeholder skills, and experience with bespoke CRM systems, GA4 and PowerBI to

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