Global IT Service Delivery Lead | ITIL & Stakeholder Mgmt

Yusen Logistics is seeking an IT Service Delivery Manager to drive high-quality IT services across Europe and the UK. You will act as the main contact for operational IT services, collaborating with internal teams, service desks and external suppliers to ensure services meet agreed SLAs.

You will identify improvements, promote ITIL best practices and help develop IT service management processes across the organisation, in a fast-paced, multinational environment.

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