Strategic SMB CSM | Growth & Retention for DevOps SaaS

Gearset is seeking a Customer Success Manager for SMB to own a large portfolio of customers and act as their trusted advisor. You will drive adoption, uncover expansion opportunities, protect retention, and work withAccount Managers to progress commercial opportunities.

You will engage during discovery calls and product discussions, understanding each customer's Salesforce DevOps maturity and ambitions, and translate their needs into value for Gearset.

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