Charity Shop Manager: Lead Team, Grow Sales & Impact

British Red Cross in Chepstow is seeking a Shop Manager to lead the shop team and volunteers, delivering high standards of customer care and community service. You will manage day-to-day operations, budgets and profitability while driving weekly sales and ensuring stock quality and visual merchandising.

The role requires strong leadership, effective communication with staff and volunteers, and the ability to use EPoS data to make informed decisions.

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