Technology Officer

Technology Officer

Horsham (Head Office) | Some UK travel required

£35,000 - £40,000 depending on experience

Our client, a leading UK professional network, is looking for a Technology Officer to join their Operations team. This is a great opportunity for someone who loves bridging the gap between technology and people - helping stakeholders get the most out of their systems and deliver great outcomes for their clients.

If you're a confident trainer, a sharp problem-solver, and comfortable working with data, this could be the perfect next step.

What you'll be doing:

• Supporting stakeholders with software queries, troubleshooting, and system upgrades
• Delivering engaging training - face-to-face and remote - to non-technical users
• Analysing and cleansing back-office data, including migrations
• Demonstrating systems to prospective stakeholders
• Helping test and shape new system enhancements
• Keeping training materials fresh, clear, and up to date

What we're looking for:

• Proven experience delivering training
• Excellent communication skills - written and verbal
• Strong analytical mindset and problem-solving skills
• Advanced Excel skills
• Experience explaining technical concepts to non-technical audiences

You'll thrive in this role if you're:

• Self-motivated but a great team player
• Calm and methodical under pressure
• Adaptable and happy juggling shifting priorities
• Reliable, accountable, and detail-focused

Hours & working pattern:

Monday to Friday, 9:00am - 5:00pm (35 hours per week, full-time). Office-based, moving to hybrid working after a 3-month probation period.

Benefits:

• 23 days holiday, rising to 25 with service, plus the option to buy up to 5 extra days
• Health insurance (WPA), extended to partners after probation
• 4x salary death-in-service life cover
• 5% employer pension contribution
• 24/7 Employee Assistance Programme
• Discretionary annual bonus
• Cycle-to-work scheme
• £500 for successful staff and network referrals
• Regular social events,

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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