Director of Sales

Marcliffe is looking for an experienced Director of Sales to join our senior leadership team.

This is a rare opportunity to shape the commercial strategy during an exciting new chapter in Marcliffe's growth, with the opportunity to make a lasting impact on the future success of the business. Reporting directly to the Managing Director, you will lead the hotel's sales and commercial function with full accountability for driving revenue across all business streams, including luxury accommodation, weddings, events, food & beverage and corporate business.

If you're a commercially astute leader with a passion for luxury hospitality, exceptional guest experiences and developing high-performing teams, we'd love to hear from you.

The opportunity

As Director of Sales, you will develop and deliver an ambitious commercial strategy that drives sustainable revenue growth while strengthening Marcliffe’s reputation as a luxury destination Scotland.

Working closely with the Managing Director, you will identify new business opportunities, build strategic partnerships, lead a talented commercial team and ensure the hotel continues to exceed its commercial objectives.

Key responsibilities

• Develop and implement the hotel's commercial and sales strategy.
• Drive revenue growth across rooms, weddings, events, conferences and food & beverage.
• Identify new market opportunities and develop innovative sales initiatives.
• Lead and develop a high-performing commercial team.
• Build and maintain relationships with corporate clients, agencies and key partners.
• Oversee revenue performance, forecasting, budgeting and commercial reporting.
• Work in collaboration with the hotel’s operational departments to maximise guest experience and profitability.
• Working with external consultants and partners to achieve budgeted expectations.
• Provide strategic leadership for marketing, working closely with external marketing partners and the Digital Coordinator to deliver integrated sales, marketing, and commercial strategies that drive revenue growth.
• Represent Marcliffe at networking events, trade shows and industry functions.
• Provide commercial insight and strategic recommendations to the Managing Director.
• Play a key role in shaping the future of the business as Marcliffe embarks on an exciting new chapter of growth, investment and development, including opportunities across the wider Woodbank estate.

About you

You'll be an inspirational commercial leader with:

• Proven senior sales leadership experience within luxury or 4/5-star hospitality.
• A strong track record of achieving and exceeding revenue targets.
• Experience across hotel operations including rooms, weddings, events and food & beverage.
• Excellent leadership, communication, and relationship building skills.
• Strong commercial awareness with experience in revenue management and CRM systems.
• Experience of digital marketing and online sales channels.
• A proactive, strategic mindset with the ability to inspire teams and deliver results.
• A genuine passion for luxury hospitality and exceptional guest experiences.

Why join Marcliffe?

Marcliffe has built an outstanding reputation for excellence, elegance and exceptional service. As we enter an exciting new chapter of growth and development, this is a unique opportunity to help shape the future of the business.

As a key member of the Senior Leadership Team, you'll have the autonomy to influence commercial strategy, make impactful decisions and play a pivotal role in our continued success, while helping drive the next phase of growth across the wider business.

In return, we offer:

• A senior leadership role with genuine influence and autonomy.
• The opportunity to shape the future commercial success of an iconic independent hotel.
• A competitive salary and benefits package.
• Career development within a prestigious luxury hospitality brand.
• A supportive leadership team committed to excellence.

If you're ready to lead commercial growth, build lasting client relationships and play a key role in the continued success of Marcliffe, we'd love to hear from you.

Apply today and become part of our award-winning team.

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