Luxury Customer Concierge & Personalisation Specialist

A luxury accessories brand based in Battersea is seeking a Customer Service Specialist. This role involves supporting customers across multiple channels and cultivating lasting customer relationships through expert product knowledge. Responsibilities include handling customer inquiries, resolving issues, and assisting with bespoke orders. Ideal candidates should possess exceptional communication skills, customer service experience, and a strong understanding of luxury brand values. The position is full-time, Monday to Friday, with a focus on delivering personalized, world-class service.
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