Customer Operational Delivery Manager
Basingstoke
£45,000–£65,000
Once For All is a high-growth, cloud-based, SaaS subscription business.
IT & Technology
1 week ago Apply on WhatJobs
Senior Customer Operations & Delivery Leader
£45,000–£65,000
Once For All is seeking an experienced Operations Manager to lead the Customer Operational Delivery teams in our Basingstoke office. You will drive service levels, coach managers, and ensure the team meets KPI targets while delivering excellent customer service.
You will balance resources, implement process improvements, and partner with the Commercial Organisation to maximise supplier retention. This role requires a data‑driven approach, strong communication, and a passion for developing people
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